Shipping:
Made Fresh, Shipped Fast - Every order is printed just for you, no dusty warehouse stock here. Orders are printed and quality-checked within 3-5 business days, then shipped via USPS. Once it's on its way, delivery typically takes 3-5 business days. Total time from order to doorstep: about 7-10 business days. We'll send tracking details to your email once it's on the way. Some people watch it like a hawk, others wait for the knock on the door. You do you. Free shipping on orders over $85 because we reward people who stock up.
Returns:
First Order Guarantee We know buying gear online can be a leap of faith. We want you to feel completely confident in your first purchase with us. If the fit, feel, or quality of your first item isn't exactly what you hoped for, we'll make it right.
How It Works:
- Try It Out: Put your new gear to the test.
- Not Perfect? Reach out to us within 14 days of delivery at orders@unpluggedhikingclub.com.
- Get Sorted: Fill out a quick return form. We'll instantly issue a replacement in a new size or a full refund for that item - your choice.
The Fine Print (To Keep Things Fair):
- This guarantee applies strictly to your first purchase with The Unplugged Hiking Club.
- If your first order includes multiple items, the guarantee applies to one item of your choice from that order.
- Limited to one use per household/shipping address.
- Original shipping costs are non-refundable.
- We reserve the right to request a photo of the item if there's a claim of manufacturing defect or misprint, we also reserve the right to refuse requests that demonstrate a pattern of abuse.
Standard Return Policy (All Orders)
Damaged, defective, or misprinted? We'll reprint it free or give you a full refund - your choice, no questions asked. Just email us at orders@unpluggedhikingclub.com within 14 days of delivery with a photo of the issue Wrong size? Please refer to our First Order Guarantee, outlined above. Changed your mind? Since every item is custom-made just for you, we can't accept returns for buyer's remorse outside of the First Order Guarantee. Items must be unused and in original condition for exchanges and refunds. Pro tip:Take 60 seconds to check the size chart and compare it to a shirt you already love. Measure twice, order once - you'll thank yourself later. We're real people who want you to be happy with your gear - if something's legitimately wrong with your order, reach out and we'll make it right.
Policy subject to change, but we'll always keep it reasonable.